Effective Date: 5/15/24

Thank you for choosing Sweetwater Syrups! This Shipping Policy outlines our shipping practices and procedures for delivering products to our customers.

1. Shipping Methods

We provide standard shipping for all orders made via our website. The shipping method for your order will depend on your location and the choice you make at checkout, ensuring your order is delivered by a reputable carrier.

2. Shipping Rates

We offer a flat shipping rate of $10 for all orders, regardless of order weight or location. You'll have the chance to review this charge before completing your purchase at checkout.

3. Order Processing Time

We strive to process and ship all orders within 2-3 business days of receiving your order. Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Time

Standard shipping typically takes between 7-10 business days for domestic orders.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.

6. Shipping Restrictions

We currently only ship to addresses within The United States. We do not ship to P.O. boxes or APO/FPO addresses.

8. Lost or Damaged Shipments

In the rare event that your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

9. Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

10. Contact Us

If you have any questions about this Shipping Policy or our shipping practices, please contact us at sweetwatersyrups@gmail.com.